Solidroad Named OpenAI Select Partner
Solidroad has been named an OpenAI Select Partner within the OpenAI Partner Network. This designation allows Solidroad to collaborate closely with OpenAI in helping organizations build, deploy, and scale AI solutions using models like GPT-5.6 and tools such as ChatGPT Work. As a partner, Solidroad will focus on customer support quality assurance (QA) and AI-powered simulations for global brands including Ryanair, ŌURA, ActiveCampaign, and Crypto.com. The company's platform has evaluated millions of conversations, delivering significant improvements in QA coverage and reducing manual review time by 90%. Solidroad aims to expand its work on AI agent oversight, providing companies with independent tools to measure the performance of OpenAI models used in customer support. This partnership is expected to enhance how businesses leverage AI for better operational outcomes.
Topics: artificial intelligence customer support openai partner network