Xbox CTO Explains Major Outage That Affected Game Access
On Monday, Xbox experienced a major outage that lasted nearly an entire day, preventing users from accessing both digital and disc-based games. According to Xbox's Chief Technology Officer Scott Van Vliet, the issue stemmed from a licensing service external to Xbox but critical for its operations. This failure disrupted sign-in processes and entitlement checks necessary for launching owned games or viewing game libraries. The outage also impacted several publishing and store partners reliant on these systems, leading to inconsistent issues across different titles. The problem was not limited to the platform itself but extended to third-party services that depend on similar infrastructure. Van Vliet provided a detailed explanation of what went wrong via X (formerly Twitter), highlighting the technical nature of the failure.
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