American Specialty Health Plans Launches High-Performing Provider Designation Program in California
American Specialty Health Plans of CA (ASHP) has launched its High‑Performing Provider Designation (HPPD) program to help health plan members identify chiropractors and acupuncturists who meet enhanced standards for care quality, patient satisfaction, and communication. The initiative is designed to improve member experience by highlighting providers within ASHP's network that exceed traditional clinical performance metrics. The HPPD program uses data from ASHP’s Clinical Performance System (CPS) to evaluate provider compliance with evidence-based practices and other key indicators such as clinic quality and patient volume. It aims to reduce high-cost utilization in musculoskeletal care by promoting conservative treatment options, which have been shown to lower costs by 10%–56%. The program also supports health plans seeking strategic differentiation through superior member outcomes. ASHP’s CEO George DeVries emphasized the company's commitment to affordability and trust. Senior vice president Joseph Dabbs noted that selected providers demonstrate best-in-class care delivery, offering members safer and more cost-effective treatment options while avoiding unnecessary surgeries or prescriptions.
Topics: acupuncture chiropractic care member satisfaction network quality