Proficient Benefit Solutions Partners with Elevate to Implement AI-Powered Benefits Platform
Proficient Benefit Solutions, a Texas-based third-party administrator (TPA), has partnered with Elevate, an AI-powered consumer-directed benefits platform. The collaboration aims to modernize Proficient's employee benefit accounts by integrating Elevate’s automated technology for health savings accounts (HSAs), flexible spending accounts (FSAs), and health reimbursement arrangements (HRAs). This partnership is expected to streamline operations through automation while improving the user experience with features like instant claim approvals, faster reimbursements, and real-time reporting. According to Proficient's president, Javier Elizalde, Elevate’s platform addresses a critical gap in their previous technology by offering scalable AI capabilities that support both current needs and future growth. Elevate CEO Brian Cosgray highlighted the growing trend among TPAs recognizing outdated systems as barriers to efficiency and client satisfaction. Elevate provides end-to-end automation for benefits administration, reducing manual tasks and enabling faster processing times—such as claims approved in 35 seconds or asset transfers completed same-day.
Topics: AI technology automation employee benefits third-party administrators (TPAs)