Maria Cacciapuoti Appointed Chief Operations Officer of KFC Global
KFC Global has appointed Maria Cacciapuoti as its new chief operations officer, effective September 1. In her role, she will focus on enhancing operational efficiency and modernizing the customer experience in collaboration with franchisees across over 34,000 locations worldwide. Cacciapuoti brings extensive global leadership experience from KFC markets including Italy, Iberia, Western Europe, Central and Eastern Europe, and North Asia. She has a strong background in operations, finance, franchising, and general management with prior roles at Librerie Feltrinelli, Autogrill, and McDonald's. Her appointment follows the CEO’s recent leadership change and KFC Global’s announcement of its 'next chapter' innovation strategy, which includes new menu items, brand identity updates, and restaurant modernization. The changes will initially roll out in the UK and Ireland before expanding to Australia and the U.S.
Topics: KFC leadership operations