2026 Independent External Review of OBSI’s Operations Released
The Ombudsman for Banking Services and Investments (OBSI) released the results of its 2026 independent external review, conducted by CRKhoury. The evaluation concluded that OBSI met regulatory obligations under the Bank Act and a Memorandum of Understanding with Canadian regulators. It praised OBSI's management and workplace culture while recommending improvements to decision authority, compensation limits, transparency, and reporting.
Topics: consumer protection financial regulation OBSI evaluation