Pebble Founder Eric Migicovsky Discusses Warranty and Trust in New Smartwatches
Eric Migicovsky, founder of Pebble, discusses the company's 30-day warranty for its new e-paper smartwatches as a measure of trust between customers and the brand. Despite concerns over short coverage and early hardware issues like cracked glass on the Time 2 model, Pebble has replaced 330 units free of charge out of nearly 19,500 in use.
