Sapiens CRO James Hannay Discusses People as Insurance's Real Legacy Platform

James Hannay, Chief Revenue Officer of Sapiens, emphasizes that while AI is transforming insurance through efficiency and customer experience improvements, the industry struggles with implementation due to human resistance. He highlights a need for leadership-driven cultural change.

By Satarupa Bhowmik Fri, June 19, 2026 at 4:46 PM GMT+3 5 min read · Yahoo Finance ·

Sapiens CRO James Hannay Discusses People as Insurance's Real Legacy Platform

Tickers: $SPNS

Topics: AI insurance leadership technology transformation

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