Lowe's AI Tools Boost Online Conversions and In-Store Satisfaction
Lowe’s reported improved online sales and in-store customer satisfaction driven by its AI tools during the Q1 2026 earnings call. The Mylow AI shopping assistant increased conversion rates threefold, while the Mylow Companion tool boosted store satisfaction scores by 2%. CEO Marvin Ellison emphasized a long-term strategy to engage DIY customers.
Tickers: $LOW
Topics: AI customer engagement DIY market online sales