Starbucks Tests AI-Powered Drink Recommendations in ChatGPT Despite Low Consumer Trust

Despite only 39% consumer trust in artificial intelligence for purchases, Starbucks is testing a beta app within ChatGPT to recommend drinks based on user prompts and photos. The feature aims to enhance drink discovery by allowing users to select beverages through feelings or images before ordering via the official platform.

By Casey B. Renner Thu, May 14, 2026 at 6:46 PM GMT+3 8 min read · Yahoo Finance · May 14, 2026, 15:46 UTC

Tickers: $SBUX

Topics: artificial intelligence consumer behavior retail innovation

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