Evention Launches OTA Recon Module to Address Billing Errors and Revenue Loss in the Hotel Industry
Evention has introduced a new module called OTA Recon within its platform, designed to identify and recover revenue lost due to billing errors from online travel agencies (OTAs). The company estimates that these errors cost an average 300-room hotel over $430,000 annually in direct losses and ADR suppression. This solution aims to address a significant financial risk for hotels by detecting issues such as double-charges and commission discrepancies before they lead to chargebacks or negative reviews.
Topics: hotel revenue management OTA billing errors reconciliation process