OpenAI Launches 'Trusted Contact' Feature to Address Self-Harm Concerns
OpenAI has introduced a new 'Trusted Contact' feature for ChatGPT users, allowing them to designate a third party to be alerted in cases of potential self-harm. The feature is part of OpenAI's response to lawsuits from families of individuals who committed suicide after interacting with its chatbot. The company uses a combination of automation and human review to assess safety risks and notify the designated contact if necessary.
Topics: AI ethics customer safety mental health OpenAI Trusted Contact