Liberty Mutual Added Unbeknownst Driver to Policy, Doubling Premiums
A retired NYPD officer discovered that Liberty Mutual had added a stranger to his car insurance policy without his consent, doubling his premiums. The insurer processed five automated payments before the issue was noticed, and the customer had to seek help from local news to get a refund. The incident highlights concerns with autopay systems and lack of transparency in insurance billing.
Tickers: $LMT
Topics: autopay issues consumer rights financial oversight insurance fraud Liberty Mutual