Dairy Queen Implements AI Chatbot in Drive-Thrus to Improve Service and Upsell

Dairy Queen is deploying AI chatbots in its drive-thrus across the US and Canada to enhance order speed and encourage upselling. The chatbots, developed by Presto, have a 90% accuracy rate in taking orders and were tested during a promotional event. This move aligns with other fast food chains exploring AI-driven drive-thru technologies.

By Emma Roth · The Verge ·

Dairy Queen Implements AI Chatbot in Drive-Thrus to Improve Service and Upsell

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Topics: AI chatbot Dairy Queen drive-thru service fast food technology Presto AI

Read the full article at The Verge

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